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A Therapeutic Community for Traumatic Brain Injury


By Gerry Brooks, MA, CCC, CBIT
Director of Brain Injury Programs, Northeast Center for Special Care


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From the planning stages The Northeast Center for Special Care was intent on using every possible means to bring about positive changes in individuals who survived traumatic brain injury (TBI). We knew that if we relied exclusively on traditional therapy methods that we would not accomplish our Mission to help those who had been abandoned by the healthcare system. Our observation was, and continues to be, that modern healthcare exhibits little understanding of the needs of traumatic brain injury survivors and is poorly suited to meet these needs. We believed then and believe now that many TBI survivors can benefit from treatment that extends beyond the 100 days or so that most get through the traditional system, and that the methods and concepts used to determine prognosis are more about the economics of cost-saving than the science of people-saving.

Our beliefs are no longer a matter of serious debate. Today’s science clearly shows us that survivors of traumatic brain injury can continue to improve for months or years post-injury. This gives us hope that services for the brain injured will improve both in type and in number and that research dollars, virtually non-existent now, will become more plentiful in the near future. This seems especially critical in view of the many returning Veterans who will add to the demand for services. Hopefully our legislators will do the right thing and insist on the very best our science and society has to offer for the returning Veterans and the many individuals already in the system.

Northeast Center for Special Care made a dramatic commitment almost a decade ago to show leadership by beginning to fill the enormous gap in services for survivors of brain injury. The Northeast Center for Special Care accepts individuals with TBI at all levels of severity and the Center is meticulously designed to provide every possible opportunity to bring about positive changes in physical, cognitive, and behavioral function. Northeast Center presumes the potential of each individual and assumes the responsibility to find a way to unlock that potential. One of the basic ingredients of the Center’s approach is to provide a vibrant, natural living environment and a therapeutic community as the setting for the program.

We are often asked, “Just what is a therapeutic community?” Simply put, a therapeutic community is a place where people feel better just by being there. The Northeast Center for Special Care is such a place. It’s almost impossible to get the effect of the Center by reading about it. You have to visit. The virtual tour on this website is a beginning. Even a virtual tour makes it clear that this is not a typical health care environment. The colors and the space are astonishing. The sounds and activities of life are everywhere.

Certainly a smaller facility would have been less expensive to operate, leading some to ask why we need four, five thousand square foot, sun-drenched spaces atrias and why we have a Neighborhood Store, a Cafe, an Art, Music, and Writing studio, and a gym, a fully equipped hair salon, Bank, Post Office, and Library. The Community feel of Northeast Center was developed because we understand that helping a person overcome the trauma of devastating loss isn’t accomplished with only a schedule of therapies, no matter how good they are. People who have suffered such extreme loss have to feel safe, liked, and like they matter. None of this is so simple to accomplish. Progress is often slow and arduous. You can’t just line up therapies and think that someone is going to recover enough dignity, hope, and belief in themselves to keep them motivated and engaged in the treatment process.  Northeast Center for Special Care is uniquely designed to deal with these emotional and spiritual consequences of traumatic brain injury.

Northeast Center for Special Care admits hundreds of traumatic brain injury survivors that began treatment at some of the finest acute rehabilitation programs in the country. It is important to understand, however, that at the point they were admitted to the Northeast Center for Special Care “the system” was done with them. According to the rules of reimbursement and associated guidelines for determining prognosis, many of the individuals admitted to the Northeast Center had improved as much as could be expected physically and cognitively. Yet in fact the most important phase of recovery to address cognitive, social, and remaining physical deficits was only beginning for many of them, recovery that would not have been possible without Northeast Center.

We also admits a number of individuals each year from the Community who were failing there because a critical part piece of their rehabilitation was never completed due to limitations of the current healthcare system. That critical missing piece was psychosocial rehabilitation.

Cnaan and associates defined psychosocial rehabilitation in 1988 as “The process of facilitating an individual's restoration to an optimal level of independent functioning in the community .... psychosocial rehabilitation invariably encourages persons to participate actively with others in the attainment of mental health and social competence goals... The process emphasizes the wholeness and wellness of the individual and seeks a comprehensive approach to the provision of vocational, residential, social/recreational, educational and personal adjustment services.” (Cnaan, et al, Psychosocial Rehabilitation Journal, Vol. 11, No. 4: April 1988, p.61).

Psychosocial rehabilitation cannot be accomplished in a traditional healthcare environment. It requires a therapeutic community. What you can’t experience by visiting our website is the social atmosphere, a critical component of any truly therapeutic Community. This is a place where, like at Cheer’s, everybody knows your name...and if we don’t, we’ll soon learn it. Moving down a hallway without being greeted is nearly impossible. You don’t get a tepid, professional nod and reserved “hello” either. It’s often a big, loud “Hey, Billy, how the heck are you? It’s great to see you. How’s the writing going?”

Our staff is trained to do these things. They are expected to do these things and evaluated on whether or not they do them consistently and well. Moment to moment, hour to hour, all day, every day engagement by every staff member is an essential part of the program. It’s another thing we do, that we spend a lot of time and energy on, that doesn’t show up on any Medicaid or Medicare or private insurance bill, but it’s an essential part of the treatment. We intensify this approach by employing a specialized staff of individuals whose specific job it is to circulate and provide assistance, or just a kind word to those who need it, and to help each of them keep moving through their day by providing any needed guidance.

In this way survivors of brain injury do move through their day, essentially under their own physical and cognitive "steam,” about a sizeable, living Community environment, doing things that interest them, making friends and meeting people, while practicing skills they are learning in their therapies. This kind of all day/every day therapy is an integral part of our program and we do it by helping this person remember someone’s name, another to remember to look at their schedule, another to recall who to see, where to go, or how to get there, by helping someone manage a transaction or a social interaction along the way, always with as much help as needed but never more than absolutely necessary.

Some people call this “executive coaching,” but this clinical term doesn’t tell anything about the heart and soul that our staff put into each day, one person at a time, to support everyday functional abilities that might be re-trained in a therapy session but that must be applied to everyday life in this type of ongoing, fluid, natural, empowering and uplifting fashion.

And that’s a therapeutic community!


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